Hanging Hymen?

My friend has a short time ago recently started have sexual contact for the first time; ie: fingering and such. She had tried using tampons earlier; but it would never go surrounded by all the bearing so she stopped. Fingering brought a sort of 'pop' feeling, which I'm guessing be her hymen breaking. She started bleeding and now within is a piece of something hanging from inside to the outside. Would this be her hymen or something else? What should she do going on for it? She also says that this slack bit of skin is quite scratchy. She wishes she could just cut/rip it stale herself, but we both feel it may not be the best solution. It probably is that she have a rather gluey hymen and it tore along with some skin. It isn't a problem if she can net an apointment with a gynaecologist if she have one who will just trim it so that it is not loose and lifeless where it will be uncomfortable and promote infection.
It's a simple in-office process that won't be a painful experience and will be completed efficiently right there. Good luck and best wishes to her. :)
Did she pass you a look at it?